{"id":3262,"date":"2020-05-19T13:02:14","date_gmt":"2020-05-19T18:02:14","guid":{"rendered":"https:\/\/c3clientsatisfaction.com\/c3\/equipe-c3\/"},"modified":"2020-11-05T13:45:39","modified_gmt":"2020-11-05T18:45:39","slug":"equipe-c3","status":"publish","type":"page","link":"https:\/\/c3clientsatisfaction.com\/c3\/equipe-c3\/?lang=fr","title":{"rendered":"\u00c9quipe C3"},"content":{"rendered":"

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Professionnel.Ing\u00e9nieux.\u00c9quipe<\/h3>\n

\u00c9quipe C3<\/h2>\n

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quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” box_shadow_color__hover_enabled=”on” box_shadow_vertical__hover_enabled=”on” box_shadow_color__hover=”#e24b0e” box_shadow_horizontal__hover_enabled=”on|hover” box_shadow_horizontal__hover=”0px” box_shadow_spread__hover=”0px” box_shadow_vertical__hover=”4px” background__hover_enabled=”on” background_color__hover=”#333333″ header_2_text_color__hover_enabled=”on” header_2_text_color__hover=”#ffffff”]<\/p>\n

C’est au cours de ses \u00e9tudes en droit \u00e0 l’Universit\u00e9 de Montr\u00e9al, que Mme C. d\u00e9couvre sa v\u00e9ritable passion pour la gestion et le marketing.<\/p>\n

Elle a d’abord mis ses talents de gestionnaire au service de plusieurs entreprises de d\u00e9tail dans la r\u00e9gion de l’Ontario et du Qu\u00e9bec, mais lorsqu’elle a \u00e9t\u00e9 invit\u00e9e \u00e0 participer au lancement d’un nouvel acteur dans le domaine des t\u00e9l\u00e9communications – SPC Clearnet, connu aujourd’hui sous le nom de Telus, elle a d\u00e9couvert une capacit\u00e9 pour des op\u00e9rations sur le terrain \u00e0 une \u00e9chelle beaucoup plus grande.<\/p>\n

En 1997, marqu\u00e9e par le succ\u00e8s de Clearnet, Mme C. a cr\u00e9\u00e9 sa propre entreprise dans le domaine de l’\u00e9valuation du service client et de la v\u00e9rification des politiques commerciales en utilisant deux mesures: le myst\u00e8re et les entretiens avec les clients.<\/p>\n

Ses clients la d\u00e9crivent comme une personne terre-\u00e0-terre professionnelle. Ils appr\u00e9cient particuli\u00e8rement son approche pragmatique, sa simplicit\u00e9 et son sens de l’humour.<\/p>\n

Son expertise en gestion des op\u00e9rations et ses comp\u00e9tences en communication l’ont amen\u00e9e \u00e0 conseiller les plus grandes entreprises nationales, telles que Canadian Tire et Betonel.<\/p>\n

Ses 20 ans de recherche sur le facteur “TI” de la Fid\u00e9lisation Client font d’elle la partenaire id\u00e9ale pour tous vos projets.<\/p>\n

\u2014 ISABEL CL\u00c9MENT, pr\u00e9sidente et fondatrice<\/h6>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” _builder_version=”4.3.2″ width=”81%” custom_padding=”0|0px|50px|0px|false|false”][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/man3.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”4.4.5″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” background__hover_enabled=”off|desktop”]<\/p>\n

Guyaume Lardinois
C3 gestionnaire de projet
Client myst\u00e8re<\/h6>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.3.2″ custom_padding=”100px|||” custom_padding_tablet=”0px||” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/women5.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”4.3.2″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” content__hover_enabled=”on|desktop” filter_opacity__hover_enabled=”off|hover” background__hover_enabled=”off|desktop”]<\/p>\n

Aline Vanthuyne
C3 gestionnaire de projet
Recrutement de personnel<\/h6>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.3.2″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/women1.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”4.3.2″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” background__hover_enabled=”off|desktop”]<\/p>\n

Cl\u00e9mence Hillion
C3 gestionnaire de projet
Client myst\u00e8re<\/h6>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.3.2″ custom_padding=”100px||||false|false” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/man2.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”4.3.2″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” content__hover_enabled=”on|desktop” filter_opacity__hover_enabled=”off|hover” background__hover_enabled=”off|desktop”]<\/p>\n

Olivier Hubert
C3 TI Tech
C3Logik<\/h6>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.3.2″ custom_padding=”||||false|false” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/women3.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”4.3.2″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” content__hover_enabled=”on|desktop” filter_opacity__hover_enabled=”off|hover” background__hover_enabled=”off|desktop”]<\/p>\n

Anne-Laure Chaillet
C3 gestionnaire de projet
Client myst\u00e8re<\/h6>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_5,1_5,1_5,1_5,1_5″ use_custom_gutter=”on” _builder_version=”4.3.2″ width=”81%” custom_padding=”0|0px|50px|0px|false|false”][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.3.2″ custom_padding=”||||false|false” custom_padding_tablet=”0px||” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/women4.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”3.29.3″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” background__hover_enabled=”off|desktop”]<\/p>\n

\u2014 Sarah Jonson, Agent C3<\/h6>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”4.3.2″ custom_padding=”100px||||false|false” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/man1.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”3.29.3″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” content__hover_enabled=”on|desktop” filter_opacity__hover_enabled=”off|hover” background__hover_enabled=”off|desktop”]<\/p>\n

\u2014 Mike Bernard, Agent C3<\/h6>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_5″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/women2.jpg” align=”center” force_fullwidth=”on” disabled_on=”off|off|off” _builder_version=”4.3.4″ filter_saturate=”0%” box_shadow_style=”preset3″ box_shadow_vertical=”50px” box_shadow_blur=”120px” box_shadow_spread=”-50px”][\/et_pb_image][et_pb_text _builder_version=”3.29.3″ header_5_text_align=”center” header_5_text_color=”#666666″ header_6_font=”|300|||||||” header_6_text_align=”center” header_6_text_color=”#666666″ header_6_line_height=”2em” background_color=”#ffffff” width=”100%” module_alignment=”center” custom_margin=”||||false|false” custom_margin_last_edited=”off|tablet” custom_padding=”20px||10px||false|false” border_color_all=”#ffffff” background__hover_enabled=”off|desktop”]<\/p>\n

\u2014 Lathifa Sanchese, Agent C3<\/h6>\n

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C3 AGENTS<\/p>\n

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ING\u00c9NIEUX ET PROFESSIONNEL<\/h2>\n

Chez C3, le recrutement et le d\u00e9ploiement de plusieurs collaborateurs, form\u00e9s rigoureusement et minutieusement pr\u00e9par\u00e9s pour chaque mandat, contribuent principalement \u00e0 la qualit\u00e9 du retour d’exp\u00e9rience.<\/h5>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″]<\/p>\n

Les observations sur le terrain peuvent trouver des lacunes ou des opportunit\u00e9s commerciales qui auraient autrement pass\u00e9 sous le radar sans l’enqu\u00eate pr\u00e9cise de nos agents.<\/p>\n

Que vous recherchiez des acheteurs myst\u00e8res, des sondeurs ou des enqu\u00eateurs, les agents C3 sont soigneusement recrut\u00e9s en fonction de leur exp\u00e9rience professionnelle et tri\u00e9s sur le volet par notre service des ressources humaines.<\/p>\n

Les candidats retenus sont ensuite soumis \u00e0 des tests de conformit\u00e9, d’observation et de m\u00e9moire. Ceux qui franchissent cette deuxi\u00e8me \u00e9tape sont ensuite s\u00e9lectionn\u00e9s pour un entretien en personne par un chef de projet C3.<\/p>\n

Selon la complexit\u00e9 d’un contrat, les chefs de projet C3 encadreront et guideront ardemment les agents de leurs divisions respectives tout au long de chaque mandat.<\/p>\n

En tant que client, vous avez le choix d’une vari\u00e9t\u00e9 illimit\u00e9e d’agents pour chacune de vos succursales au Canada et dans les grandes villes am\u00e9ricaines.<\/p>\n

Incognito ou non, selon vos conditions, les agents C3 suivront vos instructions exactes et fourniront des rapports d\u00e9taill\u00e9s et pr\u00e9cis.<\/p>\n

Aussi ing\u00e9nieux qu’intelligents, les agents C3 comprennent qu’ils ne sont pas pay\u00e9s pour se promener dans les magasins ou manger dans les restaurants. Ils sont, avant tout, r\u00e9mun\u00e9r\u00e9s pour effectuer minutieusement des op\u00e9rations pr\u00e9cises, quel que soit le domaine ou la nature des mandats qui leur sont confi\u00e9s.<\/p>\n

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Devenez un agent C3<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.6.0″ custom_padding=”|15px|15px|15px|false|true”]<\/p>\n

Nous recherchons des personnes de tous \u00e2ges ayant une solide exp\u00e9rience en vente au d\u00e9tail ou en service \u00e0 la client\u00e8le, quel que soit le domaine. Une exp\u00e9rience de la collecte de donn\u00e9es ou du domaine d’investigation est certainement un atout.<\/p>\n

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header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop”]<\/p>\n

Comp\u00e9tence<\/p>\n

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Questions.R\u00e9ponses.Restez en contact<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”|||on|||||” text_text_color=”#ffffff” text_letter_spacing=”2px” header_font=”||||||||” custom_margin_tablet=”” custom_margin_phone=”0px||-11px” custom_margin_last_edited=”on|desktop” custom_padding=”|||”]<\/p>\n

Posez des questions, trouvez des r\u00e9ponses ou faites simplement partie de notre groupe.<\/p>\n

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Heures d’ouverture<\/h3>\n

Du lundi au vendredi : de 8 h \u00e0 22 h<\/p>\n

Samedi et dimanche : 8 h \u00e0 18 h<\/p>\n

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T\u00e9l\u00e9phone & Courriel<\/h3>\n

1 866 816-8467 | 514 816-8467<\/p>\n

info@c3clientsatisfaction.com<\/a><\/p>\n

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Nous suivre<\/h3>\n

[\/et_pb_text][et_pb_social_media_follow _builder_version=”4.4.5″ text_orientation=”left” custom_margin=”25px||” custom_margin_tablet=”||0px” custom_margin_phone=”0px||0px” custom_margin_last_edited=”on|phone” custom_padding=”5px|0px|11px|40px|false|false”][et_pb_social_media_follow_network social_network=”twitter” _builder_version=”3.19.10″ follow_button=”off” url_new_window=”on”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/C3-Client-Satisfaction-498483224290423\/” _builder_version=”3.29.3″ border_radii=”|0px|0px|0px|0px” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/company\/c3-client-satisfaction-inc\/” _builder_version=”3.19.5″ follow_button=”off” url_new_window=”on”]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_text disabled_on=”off|on|on” _builder_version=”4.4.5″ text_font=”||||||||” link_font=”|600|||||||” link_text_color=”#333333″ link_font_size=”16px” link_letter_spacing=”2px” link_line_height=”1.5em” custom_padding=”30px|40px|30px|40px|true|true”]<\/p>\n

<\/a>Twitter<\/a> | Facebook<\/a> | LinkedIn<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.3.2″ background_color=”#000000″ width=”100%” max_width=”100%” custom_margin=”-2px|auto|-30px|auto|false|false” custom_padding=”||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.3.2″][et_pb_text _builder_version=”4.4.5″ text_text_color=”#cccccc” link_text_align=”right” link_text_color=”#cccccc” link_font_size=”10px” text_orientation=”right” custom_padding=”|10px|0px||false|false”] Cr\u00e9dits photos<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Professionnel.Ing\u00e9nieux.\u00c9quipe \u00c9quipe C3C’est au cours de ses \u00e9tudes en droit \u00e0 l’Universit\u00e9 de Montr\u00e9al, que Mme C. d\u00e9couvre sa v\u00e9ritable passion pour la gestion et le marketing. Elle a d’abord mis ses talents de gestionnaire au service de plusieurs entreprises de d\u00e9tail dans la r\u00e9gion de l’Ontario et du Qu\u00e9bec, mais lorsqu’elle a \u00e9t\u00e9 invit\u00e9e […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-3262","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3262","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/comments?post=3262"}],"version-history":[{"count":9,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3262\/revisions"}],"predecessor-version":[{"id":3777,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3262\/revisions\/3777"}],"wp:attachment":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/media?parent=3262"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}