{"id":3286,"date":"2020-05-19T14:06:40","date_gmt":"2020-05-19T19:06:40","guid":{"rendered":"https:\/\/c3clientsatisfaction.com\/c3\/entretien-clients\/"},"modified":"2020-09-02T15:43:44","modified_gmt":"2020-09-02T20:43:44","slug":"entretien-clients","status":"publish","type":"page","link":"https:\/\/c3clientsatisfaction.com\/c3\/entretien-clients\/?lang=fr","title":{"rendered":"Entretien clients"},"content":{"rendered":"

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Clients.Satisfaction.Fid\u00e9lit\u00e9<\/h3>\n

Entretien avec les clients<\/h2>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/c3clientsatisfaction.com\/c3\/sondages-en-ligne-sondages-telephoniques\/?lang=fr” button_text=”Sondages en ligne & sondages t\u00e9l\u00e9phoniques” _builder_version=”4.4.7″ custom_button=”on” button_text_size=”14px” button_text_color=”#333333″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|500||on|||||” button_use_icon=”off” custom_margin=”||” custom_padding=”15px||15px||true” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#e24b0e” button_bg_color__hover=”#ffffff” button_border_width__hover=”2px” button_text_color__hover=”#000000″ button_border_color__hover=”#ffffff” box_shadow_vertical__hover_enabled=”on” box_shadow_vertical__hover=”4px”][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”2_5,3_5″ custom_padding_last_edited=”on|desktop” padding_top_bottom_link_2=”false” padding_left_right_link_2=”true” _builder_version=”3.25″ width=”100%” max_width=”100%” module_alignment=”right” custom_padding=”150px||0px||false|false” custom_padding_tablet=”|||40px” custom_padding_phone=”” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%”][et_pb_column type=”2_5″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”3.25″ background_color=”#ffffff” custom_padding=”30px|60px|0|60px” custom_padding_tablet=”” custom_padding_phone=”|24px||24px||true” custom_padding_last_edited=”on|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” header_font=”||||||||” header_3_font=”|||on|||||” header_3_text_color=”#000000″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” header_5_font=”Oswald|||on|||||” header_5_text_color=”rgba(0,0,0,0.3)” header_5_font_size=”20px” header_5_letter_spacing=”5px” header_5_line_height=”1.8em” header_3_font_size_tablet=”20px” header_3_font_size_phone=”14px” header_3_font_size_last_edited=”on|tablet” header_3_letter_spacing_phone=”5px” header_3_letter_spacing_last_edited=”off|desktop”]<\/p>\n

Am\u00e9liorer votre exp\u00e9rience client implique n\u00e9cessairement d’\u00e9couter ce que vos consommateurs ont \u00e0 dire.<\/h3>\n

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C3 Sondages<\/p>\n

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Voyez \u00e0 travers les yeux de vos clients!<\/em><\/h2>\n

L’entretien avec le client vise \u00e0 mesurer le degr\u00e9 de satisfaction du client. Cette forme d’enqu\u00eate individuelle avec les clients d\u00e9termine ce qu’ils appr\u00e9cient, se plaignent et attendent de votre \u00e9tablissement ou de vos concurrents.<\/p>\n

Les entretiens peuvent \u00eatre men\u00e9s \u00e0 la caisse, \u00e0 l’ext\u00e9rieur de l’\u00e9tablissement ou sur le stationnement. Ils peuvent \u00e9galement \u00eatre effectu\u00e9s par t\u00e9l\u00e9phone et enregistr\u00e9s.<\/p>\n

Profitant de ce moment privil\u00e9gi\u00e9 avec les clients, un cadeau peut \u00e9galement \u00eatre remis \u00e0 la fin de l’entretien en signe d’appr\u00e9ciation qui vous permet de fid\u00e9liser vos clients.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/c3clientsatisfaction.com\/c3\/equipe-de-marketing-evenementielle-et-de-marque\/?lang=fr” button_text=”\u00c9QUIPE DE MARKETING \u00c9V\u00c8NEMENTIELLE ET DE MARQUE” button_alignment=”left” _builder_version=”4.4.5″ custom_button=”on” button_text_size=”14px” button_text_color=”#333333″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|500||on|||||” button_use_icon=”off” custom_margin=”||” custom_padding=”15px||15px||true” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#e24b0e” button_bg_color__hover=”#ffffff” button_border_width__hover=”2px” button_text_color__hover=”#000000″ button_border_color__hover=”#ffffff” box_shadow_vertical__hover_enabled=”on” box_shadow_vertical__hover=”4px”][\/et_pb_button][et_pb_text _builder_version=”3.29.3″ text_font=”||||||||” header_font=”||||||||” header_2_font=”|||on|||||” header_2_text_color=”#333333″ header_2_letter_spacing=”3px” header_2_line_height=”1.8em” background_color=”#ffffff” custom_margin_last_edited=”off|desktop” custom_padding=”20px|40px|0px|15px|false|false” custom_padding_last_edited=”off|desktop” locked=”off” custom_padding__hover=”|32px||” custom_margin__hover=”|||-8px” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)” border_radii__hover=”on||||” border_radii__hover_enabled=”on||||”]<\/p>\n

Pour en savoir plus sur les services de C3<\/h2>\n

[\/et_pb_text][et_pb_contact_form email=”info@c3clientsatisfaction.com” custom_message=”Message provenant du Siteweb : En savoir plus sur nos services||et_pb_line_break_holder||||et_pb_line_break_holder||J’aimerais en savoir plus sur les services C3||et_pb_line_break_holder||||et_pb_line_break_holder||Nom: %%Name%%||et_pb_line_break_holder||Email: %%Email%%||et_pb_line_break_holder||||et_pb_line_break_holder||%%Message%%” submit_button_text=”envoyer” module_id=”et_pb_contact_form_0″ _builder_version=”4.6.0″ form_field_background_color=”rgba(0,0,0,0)” title_level=”h4″ title_font=”|||on|||||” title_text_align=”left” title_font_size=”24px” title_letter_spacing=”0.25em” title_line_height=”1.8em” form_field_font=”|||on|||||” form_field_letter_spacing=”3px” form_field_line_height=”1.8em” custom_button=”on” button_text_size=”14px” button_text_color=”#e24b0e” button_bg_color=”rgba(0,0,0,0)” button_border_width=”1px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|500||on|||||” button_use_icon=”off” text_orientation=”left” max_width=”700px” module_alignment=”center” custom_margin=”0px||” custom_padding=”0px||” hover_enabled=”0″ title_font_size_tablet=”” title_font_size_phone=”20px” title_font_size_last_edited=”on|desktop” title_letter_spacing_tablet=”3px” title_letter_spacing_last_edited=”off|desktop” border_width_bottom=”1px” border_color_bottom=”rgba(12,12,12,0.3)” box_shadow_style_button=”preset5″ box_shadow_vertical_button=”0px” box_shadow_spread_button=”1px” box_shadow_color_button=”#e24b0e” form_background_color=”rgba(0,0,0,0)” locked=”off” button_text_color__hover=”#000000″ button_bg_color__hover=”#ffffff” button_border_width__hover=”2px” button_bg_color__hover_enabled=”on” button_border_color__hover_enabled=”on” button_border_color__hover=”#e24b0e” sticky_enabled=”0″][et_pb_contact_field field_id=”Name” field_title=”Nom” fullwidth_field=”on” _builder_version=”4.4.6″ form_field_font=”|||on|||||” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Email” field_title=”Adresse courriel” field_type=”email” fullwidth_field=”on” _builder_version=”3.19.5″ form_field_font=”|||on|||||” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_border_radius__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_letter_spacing__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_bg_color__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”message” field_type=”text” fullwidth_field=”on” _builder_version=”3.19.5″ form_field_font=”|||on|||||” custom_margin=”||40px”][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.3.2″][et_pb_column type=”4_4″ _builder_version=”4.3.2″][et_pb_testimonial author=”Isabel” portrait_url=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/C3-Client-mystere-Mystery-Shopper-avatar-Isabel.jpg” quote_icon_color=”rgba(0,0,0,0)” quote_icon_background_color=”rgba(0,0,0,0)” _builder_version=”4.4.5″ body_font=”|||on|||||” body_text_color=”#333333″ body_letter_spacing=”2px” child_filter_saturate=”0%” box_shadow_style_image=”preset3″ locked=”off”]<\/p>\n

Les interviews-clients sont men\u00e9s en t\u00eate-\u00e0-t\u00eate pendant que les clients font leurs achats ou aux sorties de caisses. Ils peuvent \u00e9galement \u00eatre effectu\u00e9s par t\u00e9l\u00e9phone ou par courriel en tant que suivi du service client.<\/p>\n

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Q&R Entretien<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.3.2″ text_font=”||||||||” text_line_height=”2em” header_font=”||||||||” header_3_font=”|||on|||||” header_3_text_color=”#333333″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_layout=”dark” max_width_last_edited=”off|desktop” module_alignment=”left” custom_margin_tablet=”||0px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)”]<\/p>\n

Am\u00e9liorer mon exp\u00e9rience client<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Quels sont les types d’entrevue-client offerts chez C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.4.5″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les entretiens avec les clients sont men\u00e9s en t\u00eate-\u00e0-t\u00eate pendant que les clients font leurs achats ou lors du paiement. Ils peuvent \u00e9galement \u00eatre effectu\u00e9s par t\u00e9l\u00e9phone en tant que suivi du service client.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”\u00c0 quoi servent les interview-clients C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les interview-clients sont un excellent moyen d’approfondir les besoins de vos clients. Vous pouvez poser des questions sp\u00e9cifiques qui g\u00e9n\u00e8reront les informations dont vous avez besoin pour prendre des d\u00e9cisions concernant votre produit ou service. Ils peuvent \u00e9galement \u00eatre tr\u00e8s utiles pour la r\u00e9cup\u00e9ration des clients, transformant un client contrari\u00e9 en un client heureux et satisfait.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien cela co\u00fbte-t-il par interview chez C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.4.5″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Le co\u00fbt d’une interview d\u00e9pend si elle est effectu\u00e9e sur place, par t\u00e9l\u00e9phone ou par courriel et le temps n\u00e9cessaire pour collecter des donn\u00e9es en fonction du nombre de clients \u00e0 contacter ou du trafic client. <\/p>\n

[\/et_pb_toggle][et_pb_button button_url=”https:\/\/c3clientsatisfaction.com\/c3\/q-r-client\/?lang=fr” button_text=”Trouver plus de Q&R” button_alignment=”right” _builder_version=”4.4.7″ custom_button=”on” button_text_size=”14px” button_text_color=”#000000″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_color=”rgba(255,255,255,0)” button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|500||on|||||” button_use_icon=”off” background_layout=”dark” custom_margin=”||” custom_padding=”15px||15px||true” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#e24b0e” button_bg_color__hover=”#ffffff” button_border_width__hover=”2px” button_text_color__hover=”#e24b0e” button_border_color__hover=”#ffffff” box_shadow_vertical__hover_enabled=”on” box_shadow_vertical__hover=”4px” button_text_color__hover_enabled=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.2″ background_image=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/C3-mystere-mystery-shopper-followus.jpg” parallax=”on” parallax_method=”off” custom_margin=”||0px|||” custom_padding=”30px|0|27px|0px|false|false” saved_tabs=”all”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” mix_blend_mode=”overlay” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”|800||on|||||” text_text_color=”rgba(255,255,255,0.5)” text_font_size=”200px” text_line_height=”0em” header_font=”Oswald|||on|||||” header_font_size=”80px” header_letter_spacing=”20px” header_line_height=”1.2em” text_orientation=”right” background_layout=”dark” custom_margin=”||0.2em” animation_style=”slide” animation_direction=”left” animation_duration=”2000ms” animation_intensity_slide=”2%” text_font_size_tablet=”115px” text_font_size_phone=”70px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop”]<\/p>\n

Comp\u00e9tence<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”3.25″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(51,51,51,0)” background_color_gradient_end=”rgba(51,51,51,0.8)” background_color_gradient_start_position=”60%” background_color_gradient_end_position=”40%” background_color_gradient_overlays_image=”on” width=”100%” max_width=”100%” module_alignment=”right” custom_margin=”|auto|-18px|auto||” custom_padding=”||29px|10%|false|false” custom_padding_tablet=”|10%||10%||true” custom_padding_phone=”|||” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding_phone=”|||0%” custom_padding_last_edited=”off|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”|300||on|||||” header_2_font_size=”36px” header_2_letter_spacing=”0.32em” header_2_line_height=”1.2em” header_3_font=”|||on|||||” header_3_font_size=”10px” header_3_letter_spacing=”1.5em” header_3_line_height=”2.4em” background_layout=”dark” animation_style=”slide” animation_direction=”right” animation_duration=”2000ms” animation_intensity_slide=”2%” header_2_font_size_tablet=”22px” header_2_font_size_phone=”14px” header_2_font_size_last_edited=”on|phone” header_2_letter_spacing_tablet=”10px” header_2_letter_spacing_phone=”7px” header_2_letter_spacing_last_edited=”off|desktop” header_2_line_height_tablet=”1.5em” header_2_line_height_phone=”1.5em” header_2_line_height_last_edited=”on|phone” header_3_font_size_tablet=”10px” header_3_font_size_phone=”10px” header_3_font_size_last_edited=”on|phone” header_3_letter_spacing_tablet=”1.2em” header_3_letter_spacing_phone=”5px” header_3_letter_spacing_last_edited=”on|phone” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Questions.R\u00e9ponses.Restez en contact<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”|||on|||||” text_text_color=”#ffffff” text_letter_spacing=”2px” header_font=”||||||||” custom_margin_tablet=”” custom_margin_phone=”0px||-11px” custom_margin_last_edited=”on|desktop” custom_padding=”|||”]<\/p>\n

Posez des questions, trouvez des r\u00e9ponses ou faites simplement partie de notre groupe.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.3.2″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”|0px|2px||false|false” make_fullwidth=”on”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.5″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”|||on|||||” header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” header_4_font=”||||||||” background_color=”#999999″ background_color_gradient_direction=”90deg” background_layout=”dark” custom_padding=”40px|40px|40px|40px|true|true” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|desktop” box_shadow_style=”preset3″ box_shadow_vertical=”70px” box_shadow_blur=”120px” box_shadow_spread=”-42px” locked=”off” box_shadow_blur__hover_enabled=”on” box_shadow_blur__hover=”160px” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light”]<\/p>\n

Heures d’ouverture<\/h3>\n

Du lundi au vendredi : de 8 h \u00e0 22 h<\/p>\n

Samedi et dimanche : 8 h \u00e0 18 h<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.5″ text_font=”||||||||” text_text_color=”#000000″ header_font=”||||||||” header_text_color=”#000000″ header_3_font=”|||on|||||” header_3_text_color=”#000000″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_color=”#ffffff” background_layout=”dark” custom_padding=”40px|40px|40px|40px|false|true” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|desktop” locked=”off” box_shadow_blur__hover_enabled=”on” box_shadow_blur__hover=”160px” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light”]<\/p>\n

T\u00e9l\u00e9phone & Courriel<\/h3>\n

1 866 816-8467 | 514 816-8467<\/p>\n

info@c3clientsatisfaction.com<\/a><\/p>\n

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Nous suivre<\/h3>\n

[\/et_pb_text][et_pb_social_media_follow _builder_version=”4.4.5″ text_orientation=”left” custom_margin=”25px||” custom_margin_tablet=”||0px” custom_margin_phone=”0px||0px” custom_margin_last_edited=”on|phone” custom_padding=”5px|0px|11px|40px|false|false”][et_pb_social_media_follow_network social_network=”twitter” _builder_version=”3.19.10″ follow_button=”off” url_new_window=”on”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/C3-Client-Satisfaction-498483224290423\/” _builder_version=”3.29.3″ border_radii=”|0px|0px|0px|0px” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/company\/c3-client-satisfaction-inc\/” _builder_version=”3.19.5″ follow_button=”off” url_new_window=”on”]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_text disabled_on=”off|on|on” _builder_version=”4.4.5″ text_font=”||||||||” link_font=”|600|||||||” link_text_color=”#333333″ link_font_size=”16px” link_letter_spacing=”2px” link_line_height=”1.5em” custom_padding=”30px|40px|30px|40px|true|true”]<\/p>\n

<\/a>Twitter<\/a> | Facebook<\/a> | LinkedIn<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.3.2″ background_color=”#000000″ width=”100%” max_width=”100%” custom_margin=”-2px|auto|-30px|auto|false|false” custom_padding=”||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.3.2″][et_pb_text _builder_version=”4.4.5″ text_text_color=”#cccccc” link_text_align=”right” link_text_color=”#cccccc” link_font_size=”10px” text_orientation=”right” custom_padding=”|10px|0px||false|false”] Cr\u00e9dits photos<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Clients.Satisfaction.Fid\u00e9lit\u00e9 Entretien avec les clientsAm\u00e9liorer votre exp\u00e9rience client implique n\u00e9cessairement d’\u00e9couter ce que vos consommateurs ont \u00e0 dire.C3 SondagesVoyez \u00e0 travers les yeux de vos clients! L’entretien avec le client vise \u00e0 mesurer le degr\u00e9 de satisfaction du client. Cette forme d’enqu\u00eate individuelle avec les clients d\u00e9termine ce qu’ils appr\u00e9cient, se plaignent et attendent de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-3286","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/comments?post=3286"}],"version-history":[{"count":10,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3286\/revisions"}],"predecessor-version":[{"id":3740,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3286\/revisions\/3740"}],"wp:attachment":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/media?parent=3286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}