{"id":3353,"date":"2020-05-19T16:44:01","date_gmt":"2020-05-19T21:44:01","guid":{"rendered":"https:\/\/c3clientsatisfaction.com\/c3\/q-r-client\/"},"modified":"2020-05-22T08:40:01","modified_gmt":"2020-05-22T13:40:01","slug":"q-r-client","status":"publish","type":"page","link":"https:\/\/c3clientsatisfaction.com\/c3\/q-r-client\/?lang=fr","title":{"rendered":"Q & R | Client"},"content":{"rendered":"

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Questions. r\u00e9ponses. \u00e9coute<\/h3>\n

Clients Q&R<\/h2>\n

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FAQ de nos clients<\/p>\n

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Les questions fr\u00e9quemment pos\u00e9es par nos clients<\/h3>\n

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Client-Myst\u00e8re<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Qu’est-ce que le myst\u00e8re et en quoi est-il important ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”3.29.3″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les clients myst\u00e8res rapportent leur exp\u00e9rience d\u2019une fa\u00e7on impartiale. Les informations qu’ils fournissent peuvent \u00eatre utilis\u00e9es pour am\u00e9liorer les activit\u00e9s futures d’une entreprise, pour les fins de formation et pour la reconnaissance et r\u00e9tention du personnel. Peu importe le type d\u2019entreprise, un programme de client-myst\u00e8re est utile pour toute industrie impliquant des \u00eatres humains !<\/p>\n

Am\u00e9liorer l\u2019exp\u00e9rience-client implique n\u00e9cessairement d’\u00eatre \u00e0 l’\u00e9coute de ce que les clients ont \u00e0 dire. Dans l\u2019\u00e9conomie actuelle et les achats en ligne, l\u2019exp\u00e9rience-client est de plus en plus importante. Il n\u2019est plus possible de r\u00e9ussir sans accorder une grande attention \u00e0 la mani\u00e8re dont les clients sont servis, les informations qu\u2019ils re\u00e7oivent et la perception que les clients ont d\u2019un commerce. Un programme de client-myst\u00e8re bien structur\u00e9 et ex\u00e9cut\u00e9 augmentera les performances et la rentabilit\u00e9 d\u2019une entreprise en permettant une meilleure compr\u00e9hension de tous les facteurs influen\u00e7ant ses activit\u00e9s.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien co\u00fbte un programme d’achat myst\u00e8re ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”3.29.3″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Il existe de nombreuses variables pour d\u00e9terminer le co\u00fbt d\u2019un programme de client-myst\u00e8re. Vous pouvez contr\u00f4ler les co\u00fbts de votre programme en ajustant les facteurs cl\u00e9s, tels que la longueur et la complexit\u00e9 de l\u2019enqu\u00eate, les sp\u00e9cificit\u00e9s du sc\u00e9nario que les clients myst\u00e8res devront suivre, la longueur des rapports et particuli\u00e8rement les contraintes li\u00e9es au choix des clients-myst\u00e8res. Le nombre d\u2019emplacements \u00e0 \u00e9valuer, la r\u00e9gion ainsi que toutes restrictions relatives aux journ\u00e9es et heures influenceront \u00e9galement les co\u00fbts, particuli\u00e8rement s\u2019il y a des d\u00e9lais serr\u00e9s.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Comment choisir le bon fournisseur de shopping myst\u00e8re ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_level=”h6″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

R\u00e9putation<\/h6>\n

Recherchez une firme qui a des ann\u00e9es d’exp\u00e9rience et de succ\u00e8s \u00e0 monter des programmes de clients-myst\u00e8res pour les entreprises de votre industrie, et ce, dans les deux langues, puisqu\u2019une communication ad\u00e9quate \u00e0 tous les niveaux est \u00e9videmment essentielle ! Les fournisseurs dont le service principal n\u2019est pas le client-myst\u00e8re, n’auront pas les moyens de mener le programme avec succ\u00e8s, ils devront, tr\u00e8s probablement, compter sur des sources externes, ce qui entrainera des co\u00fbts inutiles, un programme boiteux et la perte de contr\u00f4le sur la diffusion de vos donn\u00e9es.<\/p>\n

<\/p>\n

Fiabilit\u00e9<\/h6>\n

Une firme qui se sp\u00e9cialise dans les services de client-myst\u00e8re aura assez d’agents dans chaque r\u00e9gion pour envoyer un client myst\u00e8re diff\u00e9rent pour chaque \u00e9valuation si n\u00e9cessaire. Si votre entreprise a des emplacements dans les r\u00e9gions isol\u00e9es, le recrutement des clients-myst\u00e8res est plus difficile, il est donc important de choisir un fournisseur avec une base de donn\u00e9es solide pour s’assurer que les magasins situ\u00e9s dans des r\u00e9gions isol\u00e9es soient aussi couverts.<\/p>\n

<\/p>\n

Rapidit\u00e9<\/h6>\n

Recherchez un fournisseur qui dispose d’une \u00e9quipe de r\u00e9viseurs dans les deux langues. Les r\u00e9viseurs s’assureront que toutes les informations fournies par les agents sont exactes et compl\u00e8tes avant qu’elles ne vous soient transmises. Le d\u00e9lai habituel pour recevoir un rapport est de 48 heures.<\/p>\n

<\/p>\n

Plateforme de traitement des donn\u00e9s<\/h6>\n

Recherchez une firme de client-myst\u00e8re qui poss\u00e8de sa plateforme d’analyse de donn\u00e9es s\u00e9curis\u00e9e sur un serveur interne. Les firmes de client-myst\u00e8re qui s\u2019appuient sur des sources externes pour le traitement des donn\u00e9es, peut signifier des co\u00fbts plus \u00e9lev\u00e9s, des retards lors de modifications apport\u00e9es au programme ou aux questionnaires et une navigation plus lente puisqu\u2019un serveur peut h\u00e9berger plusieurs firmes de clients-myst\u00e8res en m\u00eame temps. La plateforme est l\u2019outil principal des gestionnaires, elle doit fournir des mesures en temps r\u00e9el, sur un portail facile \u00e0 naviguer et \u00eatre rapide \u00e0 g\u00e9n\u00e9rer des statistiques Puisque les donn\u00e9es recueillies peuvent \u00eatre sensibles, une plate-forme interne garantit \u00e9galement que vos donn\u00e9es seront s\u00e9curis\u00e9es en tout temps.<\/p>\n

<\/p>\n

Prix<\/h6>\n

Derri\u00e8re chaque programme de client-myst\u00e8re, il y a toute une \u00e9quipe \u00e0 l’\u0153uvre : des analystes pour d\u00e9velopper le questionnaire appropri\u00e9 pour recueillir les donn\u00e9es avec pr\u00e9cision, des chefs de projet pour recruter, former et guider l’\u00e9quipe de clients-myst\u00e8res, des r\u00e9viseurs pour assurer le contr\u00f4le de la qualit\u00e9 en corrigeant les incoh\u00e9rences ou le manque de d\u00e9tails dans les rapports et une \u00e9quipe informatique interne pour assurer le traitement s\u00e9curis\u00e9 des donn\u00e9es. Avant de choisir votre firme, il est important de demander quel pourcentage du budget sera vers\u00e9 aux clients-myst\u00e8res, devraient-ils pas \u00eatre pay\u00e9 \u00e0 leur juste valeur puisqu\u2019ils seront \u00e0 la premi\u00e8re ligne pour la cueillette de donn\u00e9es?<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.7″ custom_padding=”0px|50px|0|50px|false|false” hover_enabled=”0″ locked=”off”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”4.4.7″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” animation_direction=”left” hover_enabled=”0″ make_fullwidth=”on” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.4.7″ custom_padding=”||36px|” custom_padding_tablet=”40px|||” custom_padding_phone=”20px|10%||10%||true” custom_padding_last_edited=”on|phone” hover_enabled=”0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” text_line_height=”2em” header_font=”||||||||” header_3_font=”|||on|||||” header_3_text_color=”#333333″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_layout=”dark” max_width_last_edited=”off|desktop” module_alignment=”left” custom_margin=”||-2px|||” custom_margin_tablet=”||0px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)”]<\/p>\n

AUdit<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Quels sont les types d’audits propos\u00e9s au C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

C3 propose des v\u00e9rifications relatives aux commerces de d\u00e9tail et \u00e0 l’industrie alimentaire. Nous v\u00e9rifions le merchandising, les prix, les mesures de s\u00e9curit\u00e9 ainsi que les strat\u00e9gies de mise en \u0153uvre pour la pr\u00e9vention des pertes.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Pouvons-nous avoir notre propre personnel pour v\u00e9rifier notre entreprise avec le syst\u00e8me C3logik?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Oui, les v\u00e9rifications peuvent \u00eatre effectu\u00e9es par un ou plusieurs de vos repr\u00e9sentants sur le terrain. <\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien co\u00fbte une v\u00e9rification C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Le co\u00fbt d’un audit d\u00e9pend de 4 facteurs principaux: si les audits sont effectu\u00e9s en interne ou par des repr\u00e9sentants externes, les emplacements g\u00e9ographiques, le temps requis par emplacement et si les audits sont sensibles au facteur temps.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.4.7″ custom_padding=”0px|50px|0|50px|false|false” locked=”off”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”4.4.7″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” animation_direction=”left” make_fullwidth=”on” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.4.7″ custom_padding=”||||false|false” custom_padding_tablet=”40px|||” custom_padding_phone=”20px|10%||10%||true” custom_padding_last_edited=”on|phone” hover_enabled=”0″ custom_padding__hover=”|||”][et_pb_text _builder_version=”4.3.2″ text_font=”||||||||” text_line_height=”2em” header_font=”||||||||” header_3_font=”|||on|||||” header_3_text_color=”#333333″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_layout=”dark” max_width_last_edited=”off|desktop” module_alignment=”left” custom_margin=”||-1px|||” custom_margin_tablet=”||0px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)”]<\/p>\n

Campagne de marketing<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Que fait une \u00e9quipe d\u2019ambassadeurs de marque C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les \u00e9quipes d\u2019ambassadeurs de marque C3 font la promotion de vos produits ou services d’une mani\u00e8re qui met en valeur votre identit\u00e9, vos valeurs et votre personnalit\u00e9. C3 est sp\u00e9cialis\u00e9 dans l’ex\u00e9cution de strat\u00e9gies marketing personnalis\u00e9es en utilisant une approche personnalis\u00e9e de la reconnaissance de la marque. Cela implique une interaction directe avec les clients via les ventes et l’\u00e9chantillonnage.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Quelle est la particularit\u00e9 des ambassadeurs de marque C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les ambassadeurs de marque C3 sont des personnes exp\u00e9riment\u00e9es et \u00e9nergiques qui savent connecter avec le public. Choisir les bons types d’ambassadeurs est le facteur cl\u00e9 pour la cr\u00e9dibilit\u00e9 d\u2019un produit ou service.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien cela co\u00fbte-t-il par ambassadeur de marque C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Le co\u00fbt par ambassadeur d\u00e9pend du type de profil recherch\u00e9, du nombre d’ambassadeurs et de leur localisation et du nombre de jours requis.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.2″ custom_padding=”50px|50px|0|50px|false|false” locked=”off”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”4.3.2″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_margin=”-50px|auto||auto||” custom_padding=”||0px|||” animation_direction=”left” make_fullwidth=”on” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.3.2″ custom_padding=”||||false|false” custom_padding_tablet=”40px|||” custom_padding_phone=”20px|10%||10%||true” custom_padding_last_edited=”on|phone” padding_phone=”20px|10%||10%||true” padding_tablet=”40px|||” padding_last_edited=”on|phone” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.3.2″ text_font=”||||||||” text_line_height=”2em” header_font=”||||||||” header_3_font=”|||on|||||” header_3_text_color=”#333333″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_layout=”dark” max_width_last_edited=”off|desktop” module_alignment=”left” custom_margin=”||-2px|||” custom_margin_tablet=”||0px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)”]<\/p>\n

Concept de marchandisage<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Quel est l\u2019ABC du marchandisage chez C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Suivre les planogrammes \u00e0 la perfection pour mettre la bonne marchandise, au bon endroit, align\u00e9 parfaitement, dans les bonnes quantit\u00e9s, affichant le bon prix.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Quelle est la particularit\u00e9 des \u00e9quipes de mise en march\u00e9 C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Chez C3, nous embauchons des personnes exp\u00e9riment\u00e9es et soucieux du d\u00e9tail de votre r\u00e9gion, ce qui r\u00e9duit consid\u00e9rablement les co\u00fbts. Ce faisant, vous encouragez \u00e9galement la main-d\u2019\u0153uvre de votre communaut\u00e9.<\/span><\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien cela co\u00fbte-t-il par marchandiseur C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Le co\u00fbt par marchandiseur d\u00e9pend de l’emplacement, du nombre de marchandiseurs n\u00e9cessaires et du nombre de jours requis. R\u00e8gle g\u00e9n\u00e9rale, le prix est d’environ 3 $ \u00e0 5 $ de plus que le salaire minimum.<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.2″ custom_padding=”1px|50px|0|50px|false|false” locked=”off”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”4.3.2″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”||0px|||” animation_direction=”left” make_fullwidth=”on” locked=”off”][et_pb_column type=”4_4″ _builder_version=”4.3.2″ custom_padding=”||||false|false” custom_padding_tablet=”40px|||” custom_padding_phone=”20px|10%||10%||true” custom_padding_last_edited=”on|phone” padding_phone=”20px|10%||10%||true” padding_tablet=”40px|||” padding_last_edited=”on|phone” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.3.2″ text_font=”||||||||” text_line_height=”2em” header_font=”||||||||” header_3_font=”|||on|||||” header_3_text_color=”#333333″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_layout=”dark” max_width_last_edited=”off|desktop” module_alignment=”left” custom_margin=”||-1px|||” custom_margin_tablet=”||0px” animation_style=”slide” animation_direction=”left” animation_intensity_slide=”5%” locked=”off” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light” box_shadow_style__hover=”none” box_shadow_style__hover_enabled=”none” box_shadow_color__hover=”rgba(0,0,0,0.3)” box_shadow_color__hover_enabled=”rgba(0,0,0,0.3)”]<\/p>\n

Entrevue clients<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Quels sont les types d’entrevue-client offerts chez C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les entretiens avec les clients sont men\u00e9s en t\u00eate-\u00e0-t\u00eate pendant que les clients font leurs achats ou lors du paiement. Ils peuvent \u00e9galement \u00eatre effectu\u00e9s par t\u00e9l\u00e9phone ou par courriel en tant que suivi du service client.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”\u00c0 quoi servent les interview-clients C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les interview-clients sont un excellent moyen d’approfondir les besoins de vos clients. Vous pouvez poser des questions sp\u00e9cifiques qui g\u00e9n\u00e8reront les informations dont vous avez besoin pour prendre des d\u00e9cisions concernant votre produit ou service. Ils peuvent \u00e9galement \u00eatre tr\u00e8s utiles pour la r\u00e9cup\u00e9ration des clients, transformant un client contrari\u00e9 en un client heureux et satisfait.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien cela co\u00fbte-t-il par interview chez C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Le co\u00fbt d’une interview d\u00e9pend si elle est effectu\u00e9e sur place, par t\u00e9l\u00e9phone ou par courriel et le temps n\u00e9cessaire pour collecter des donn\u00e9es en fonction du nombre de clients \u00e0 contacter ou du trafic client. <\/p>\n

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Enqu\u00eates sp\u00e9ciales<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”Qui sont les investigateurs C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Les investigateurs C3 surveillent et renforcent les politiques de pr\u00e9vention des pertes, les mesures juridiques ou toute autre question de r\u00e8glementation.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Quelle est la particularit\u00e9 des investigateurs C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

En choisissant les investigateurs C3, vous b\u00e9n\u00e9ficierez d’une \u00e9quipe diversifi\u00e9e pour tout mandat n\u00e9cessitant le recrutement d\u2019agents particuliers et diversifi\u00e9s \u00e0 travers le Canada, m\u00eame dans les endroits les plus isol\u00e9s.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Combien cela co\u00fbte-t-il par investigateurs C3 ?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Le co\u00fbt par investigateurs<\/strong> d\u00e9pend du type de profil recherch\u00e9, du nombre d’investigateurs<\/strong> et de leur localisation et du nombre de jours requis.<\/p>\n

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link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light”]<\/p>\n

REJOIGNEZ L’\u00c9QUIPE C3<\/h2>\n

Nous recherchons des personnes de tous \u00e2ges ayant une solide exp\u00e9rience en vente au d\u00e9tail ou en service \u00e0 la client\u00e8le, quel que soit le domaine. Une exp\u00e9rience de la collecte de donn\u00e9es ou du domaine d’investigation est certainement un atout.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/c3clientsatisfaction.com\/c3\/devenez-un-agent-c3\/?lang=fr” button_text=”Devenez un AgentC3″ _builder_version=”4.4.5″ custom_button=”on” button_text_size=”14px” button_text_color=”#ffffff” button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_color=”rgba(0,0,0,0)” button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|500||on|||||” button_use_icon=”off” custom_margin=”||” custom_padding=”15px||15px||true” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#e24b0e” button_bg_color__hover=”#ffffff” button_border_width__hover=”2px” button_text_color__hover=”#333333″ button_border_color__hover=”rgba(0,0,0,0)” box_shadow_vertical__hover_enabled=”on” box_shadow_vertical__hover=”4px” button_border_color__hover_enabled=”on” button_text_color__hover_enabled=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.2″ background_image=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/C3-mystere-mystery-shopper-followus.jpg” parallax=”on” parallax_method=”off” custom_margin=”||0px|||” custom_padding=”30px|0|27px|0px|false|false” global_module=”1241″ saved_tabs=”all”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” mix_blend_mode=”overlay” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”|800||on|||||” text_text_color=”rgba(255,255,255,0.5)” text_font_size=”200px” text_line_height=”0em” header_font=”Oswald|||on|||||” header_font_size=”80px” header_letter_spacing=”20px” header_line_height=”1.2em” text_orientation=”right” background_layout=”dark” custom_margin=”||0.2em” animation_style=”slide” animation_direction=”left” animation_duration=”2000ms” animation_intensity_slide=”2%” text_font_size_tablet=”115px” text_font_size_phone=”70px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop”]<\/p>\n

Comp\u00e9tence<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”3.25″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(51,51,51,0)” background_color_gradient_end=”rgba(51,51,51,0.8)” background_color_gradient_start_position=”60%” background_color_gradient_end_position=”40%” background_color_gradient_overlays_image=”on” width=”100%” max_width=”100%” module_alignment=”right” custom_margin=”|auto|-18px|auto||” custom_padding=”||29px|10%|false|false” custom_padding_tablet=”|10%||10%||true” custom_padding_phone=”|||” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding_phone=”|||0%” custom_padding_last_edited=”off|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”|300||on|||||” header_2_font_size=”36px” header_2_letter_spacing=”0.32em” header_2_line_height=”1.2em” header_3_font=”|||on|||||” header_3_font_size=”10px” header_3_letter_spacing=”1.5em” header_3_line_height=”2.4em” background_layout=”dark” animation_style=”slide” animation_direction=”right” animation_duration=”2000ms” animation_intensity_slide=”2%” header_2_font_size_tablet=”22px” header_2_font_size_phone=”14px” header_2_font_size_last_edited=”on|phone” header_2_letter_spacing_tablet=”10px” header_2_letter_spacing_phone=”7px” header_2_letter_spacing_last_edited=”off|desktop” header_2_line_height_tablet=”1.5em” header_2_line_height_phone=”1.5em” header_2_line_height_last_edited=”on|phone” header_3_font_size_tablet=”10px” header_3_font_size_phone=”10px” header_3_font_size_last_edited=”on|phone” header_3_letter_spacing_tablet=”1.2em” header_3_letter_spacing_phone=”5px” header_3_letter_spacing_last_edited=”on|phone” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Questions.R\u00e9ponses.Restez en contact<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”|||on|||||” text_text_color=”#ffffff” text_letter_spacing=”2px” header_font=”||||||||” custom_margin_tablet=”” custom_margin_phone=”0px||-11px” custom_margin_last_edited=”on|desktop” custom_padding=”|||”]<\/p>\n

Posez des questions, trouvez des r\u00e9ponses ou faites simplement partie de notre groupe.<\/p>\n

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Heures d’ouverture<\/h3>\n

Du lundi au vendredi : de 8 h \u00e0 22 h<\/p>\n

Samedi et dimanche : 8 h \u00e0 18 h<\/p>\n

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T\u00e9l\u00e9phone & Courriel<\/h3>\n

1 866 816-8467 | 514 816-8467<\/p>\n

info@c3clientsatisfaction.com<\/a><\/p>\n

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Nous suivre<\/h3>\n

[\/et_pb_text][et_pb_social_media_follow _builder_version=”4.4.5″ text_orientation=”left” custom_margin=”25px||” custom_margin_tablet=”||0px” custom_margin_phone=”0px||0px” custom_margin_last_edited=”on|phone” custom_padding=”5px|0px|11px|40px|false|false”][et_pb_social_media_follow_network social_network=”twitter” _builder_version=”3.19.10″ follow_button=”off” url_new_window=”on”]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”facebook” url=”https:\/\/www.facebook.com\/C3-Client-Satisfaction-498483224290423\/” _builder_version=”3.29.3″ border_radii=”|0px|0px|0px|0px” follow_button=”off” url_new_window=”on”]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=”linkedin” url=”https:\/\/www.linkedin.com\/company\/c3-client-satisfaction-inc\/” _builder_version=”3.19.5″ follow_button=”off” url_new_window=”on”]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_text disabled_on=”off|on|on” _builder_version=”4.4.5″ text_font=”||||||||” link_font=”|600|||||||” link_text_color=”#333333″ link_font_size=”16px” link_letter_spacing=”2px” link_line_height=”1.5em” custom_padding=”30px|40px|30px|40px|true|true”]<\/p>\n

<\/a>Twitter<\/a> | Facebook<\/a> | LinkedIn<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.3.2″ background_color=”#000000″ width=”100%” max_width=”100%” custom_margin=”-2px|auto|-30px|auto|false|false” custom_padding=”||0px||false|false”][et_pb_column type=”4_4″ _builder_version=”4.3.2″][et_pb_text _builder_version=”4.4.5″ text_text_color=”#cccccc” link_text_align=”right” link_text_color=”#cccccc” link_font_size=”10px” text_orientation=”right” custom_padding=”|10px|0px||false|false”] Cr\u00e9dits photos<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Questions. r\u00e9ponses. \u00e9coute Clients Q&RFAQ de nos clientsLes questions fr\u00e9quemment pos\u00e9es par nos clientsClient-Myst\u00e8reLes clients myst\u00e8res rapportent leur exp\u00e9rience d\u2019une fa\u00e7on impartiale. Les informations qu’ils fournissent peuvent \u00eatre utilis\u00e9es pour am\u00e9liorer les activit\u00e9s futures d’une entreprise, pour les fins de formation et pour la reconnaissance et r\u00e9tention du personnel. Peu importe le type d\u2019entreprise, un […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-3353","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3353","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/comments?post=3353"}],"version-history":[{"count":8,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3353\/revisions"}],"predecessor-version":[{"id":3598,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/3353\/revisions\/3598"}],"wp:attachment":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/media?parent=3353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}