{"id":45,"date":"2018-11-14T15:30:48","date_gmt":"2018-11-14T15:30:48","guid":{"rendered":"https:\/\/c3clientsatisfaction.com\/c3\/?page_id=45"},"modified":"2020-05-12T13:00:38","modified_gmt":"2020-05-12T18:00:38","slug":"mystery-shopping","status":"publish","type":"page","link":"https:\/\/c3clientsatisfaction.com\/c3\/mystery-shopping\/","title":{"rendered":"Mystery Shopping"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;off|desktop&#8221; admin_label=&#8221;Header&#8221; _builder_version=&#8221;3.29.3&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(255,255,255,0.3)&#8221; background_color_gradient_end=&#8221;rgba(255,255,255,0.9)&#8221; background_color_gradient_type=&#8221;radial&#8221; background_color_gradient_end_position=&#8221;70%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/C3-Client-mystere-Mystery-Shopper-customers-interview-bw.jpg&#8221; 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quote_letter_spacing__hover_enabled=&#8221;0px&#8221; quote_line_height__hover=&#8221;1em&#8221; quote_line_height__hover_enabled=&#8221;1em&#8221; quote_text_shadow_style__hover=&#8221;none&#8221; quote_text_shadow_style__hover_enabled=&#8221;none&#8221; quote_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; quote_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; text_orientation__hover=&#8221;left&#8221; text_orientation__hover_enabled=&#8221;left&#8221; background_layout__hover=&#8221;light&#8221; background_layout__hover_enabled=&#8221;light&#8221; box_shadow_style__hover=&#8221;none&#8221; box_shadow_style__hover_enabled=&#8221;none&#8221; box_shadow_color__hover=&#8221;rgba(0,0,0,0.3)&#8221; box_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.3)&#8221;]<\/p>\n<h3>Mystery Shoppers measurement<\/h3>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;What is a mystery shoppers program?&#8221; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#e24b0e&#8221; _builder_version=&#8221;3.19.10&#8243; title_text_color=&#8221;#333333&#8243; title_font=&#8221;|||on|||||&#8221; title_font_size=&#8221;14px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.8em&#8221; body_line_height=&#8221;2em&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;5px&#8221; box_shadow_blur=&#8221;15px&#8221; box_shadow_spread=&#8221;-8px&#8221; box_shadow_blur__hover=&#8221;100px&#8221;]<\/p>\n<p><span>Our\u00a0<\/span><strong>customer mystery shopper programs<\/strong><span>\u00a0allow you not only to measure how well the service standards set by your organization are applied by all your staff, but also to know your customers\u2019 perceptions and satisfaction of your service delivery.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What is an investigation with my employees?&#8221; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#e24b0e&#8221; _builder_version=&#8221;3.19.10&#8243; title_text_color=&#8221;#333333&#8243; title_font=&#8221;|||on|||||&#8221; title_font_size=&#8221;14px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.8em&#8221; body_line_height=&#8221;2em&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;5px&#8221; box_shadow_blur=&#8221;15px&#8221; box_shadow_spread=&#8221;-8px&#8221; box_shadow_blur__hover=&#8221;100px&#8221;]<\/p>\n<p><span>Improving your customer experience necessarily involves listening to what your consumers have to say. In a service economy where the customer experience is increasingly important, it is no longer possible to be successful without paying close attention to how your customers perceive your business.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How C3 can increase my company&#8217;s customers satisfaction?&#8221; open_toggle_background_color=&#8221;#ffffff&#8221; closed_toggle_background_color=&#8221;#ffffff&#8221; icon_color=&#8221;#e24b0e&#8221; _builder_version=&#8221;3.19.10&#8243; title_text_color=&#8221;#333333&#8243; title_font=&#8221;|||on|||||&#8221; title_font_size=&#8221;14px&#8221; title_letter_spacing=&#8221;2px&#8221; title_line_height=&#8221;1.8em&#8221; body_line_height=&#8221;2em&#8221; animation_style=&#8221;slide&#8221; animation_direction=&#8221;top&#8221; animation_intensity_slide=&#8221;5%&#8221; border_width_all=&#8221;0px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;5px&#8221; box_shadow_blur=&#8221;15px&#8221; box_shadow_spread=&#8221;-8px&#8221; 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ol_line_height__hover=&#8221;1em&#8221; ol_line_height__hover_enabled=&#8221;1em&#8221; ol_text_shadow_style__hover=&#8221;none&#8221; ol_text_shadow_style__hover_enabled=&#8221;none&#8221; ol_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; ol_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; quote_font_size__hover=&#8221;14px&#8221; quote_font_size__hover_enabled=&#8221;14px&#8221; quote_letter_spacing__hover=&#8221;0px&#8221; quote_letter_spacing__hover_enabled=&#8221;0px&#8221; quote_line_height__hover=&#8221;1em&#8221; quote_line_height__hover_enabled=&#8221;1em&#8221; quote_text_shadow_style__hover=&#8221;none&#8221; quote_text_shadow_style__hover_enabled=&#8221;none&#8221; quote_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; quote_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; text_orientation__hover=&#8221;left&#8221; text_orientation__hover_enabled=&#8221;left&#8221; background_layout__hover=&#8221;light&#8221; background_layout__hover_enabled=&#8221;light&#8221;]<\/p>\n<h3>Phone &amp; Email<\/h3>\n<p style=\"text-align: left;\">1 866 816-8467 | 514 816-8467<\/p>\n<p style=\"text-align: left;\"><a href=\"mailto:info@c3clientsatisfaction.com\" style=\"color:#000000;\">info@c3clientsatisfaction.com<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; background_color=&#8221;#cccccc&#8221; custom_padding=&#8221;|||&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.4&#8243; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#e24b0e&#8221; text_line_height=&#8221;2em&#8221; header_font=&#8221;||||||||&#8221; header_3_font=&#8221;|||on|||||&#8221; header_3_text_color=&#8221;#333333&#8243; header_3_font_size=&#8221;26px&#8221; header_3_letter_spacing=&#8221;3px&#8221; background_color=&#8221;rgba(226,75,14,0)&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;50px|40px||40px|false|true&#8221; link_option_url=&#8221;#&#8221; header_3_font_size_tablet=&#8221;&#8221; 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ul_line_height__hover_enabled=&#8221;1em&#8221; ul_text_shadow_style__hover=&#8221;none&#8221; ul_text_shadow_style__hover_enabled=&#8221;none&#8221; ul_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; ul_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; ol_font_size__hover=&#8221;14px&#8221; ol_font_size__hover_enabled=&#8221;14px&#8221; ol_letter_spacing__hover=&#8221;0px&#8221; ol_letter_spacing__hover_enabled=&#8221;0px&#8221; ol_line_height__hover=&#8221;1em&#8221; ol_line_height__hover_enabled=&#8221;1em&#8221; ol_text_shadow_style__hover=&#8221;none&#8221; ol_text_shadow_style__hover_enabled=&#8221;none&#8221; ol_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; ol_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221; quote_font_size__hover=&#8221;14px&#8221; quote_font_size__hover_enabled=&#8221;14px&#8221; quote_letter_spacing__hover=&#8221;0px&#8221; quote_letter_spacing__hover_enabled=&#8221;0px&#8221; quote_line_height__hover=&#8221;1em&#8221; 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url_new_window=&#8221;on&#8221;]twitter[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;facebook&#8221; url=&#8221;https:\/\/www.facebook.com\/C3-Client-Satisfaction-498483224290423\/&#8221; _builder_version=&#8221;3.29.3&#8243; border_radii=&#8221;|0px|0px|0px|0px&#8221; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]facebook[\/et_pb_social_media_follow_network][et_pb_social_media_follow_network social_network=&#8221;linkedin&#8221; url=&#8221;https:\/\/www.linkedin.com\/company\/c3-client-satisfaction-inc\/&#8221; _builder_version=&#8221;3.19.5&#8243; follow_button=&#8221;off&#8221; url_new_window=&#8221;on&#8221;]linkedin[\/et_pb_social_media_follow_network][\/et_pb_social_media_follow][et_pb_text disabled_on=&#8221;off|on|on&#8221; _builder_version=&#8221;4.4.5&#8243; text_font=&#8221;||||||||&#8221; link_font=&#8221;|600|||||||&#8221; link_text_color=&#8221;#333333&#8243; link_font_size=&#8221;16px&#8221; link_letter_spacing=&#8221;2px&#8221; link_line_height=&#8221;1.5em&#8221; custom_padding=&#8221;30px|40px|30px|40px|true|true&#8221;]<\/p>\n<p><a href=\"https:\/\/www.linkedin.com\/in\/isabel-cl%C3%A9ment-7b92b675\/\" target=\"_blank\" rel=\"noopener noreferrer\"><\/a><a href=\"https:\/\/twitter.com\/c3satisfaction\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a>\u00a0| <a href=\"https:\/\/www.facebook.com\/C3-Client-Satisfaction-498483224290423\/\" target=\"_blank\" rel=\"noopener noreferrer\">Facebook<\/a> |\u00a0<a href=\"https:\/\/www.linkedin.com\/in\/isabel-cl%C3%A9ment-7b92b675\/\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.3.2&#8243; background_color=&#8221;#000000&#8243; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_margin=&#8221;-2px|auto|-30px|auto|false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.3.2&#8243;][et_pb_text _builder_version=&#8221;4.4.5&#8243; text_text_color=&#8221;#cccccc&#8221; link_text_align=&#8221;right&#8221; link_text_color=&#8221;#cccccc&#8221; link_font_size=&#8221;10px&#8221; text_orientation=&#8221;right&#8221; custom_padding=&#8221;|10px|0px||false|false&#8221;]<a href=\"\/c3\/photos-credits\"> Photos credits<\/a>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Incognito.Investigation.Evaluate Mystery ShoppingMystery shopping is an incognito investigation aimed to evaluate the performance. This can be done by an individual or a team of people.Incognito InvestigationThe mystery shopper reflects the demographic profile of the average customer of an establishment and may even be a regular customer. The activity of an establishment, the number of employees [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-45","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/45","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/comments?post=45"}],"version-history":[{"count":33,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/45\/revisions"}],"predecessor-version":[{"id":2866,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/45\/revisions\/2866"}],"wp:attachment":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/media?parent=45"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}