{"id":51,"date":"2018-11-14T15:31:50","date_gmt":"2018-11-14T15:31:50","guid":{"rendered":"https:\/\/c3clientsatisfaction.com\/c3\/?page_id=51"},"modified":"2020-09-02T14:35:52","modified_gmt":"2020-09-02T19:35:52","slug":"customers-interview","status":"publish","type":"page","link":"https:\/\/c3clientsatisfaction.com\/c3\/customers-interview\/","title":{"rendered":"Customer’s Interview"},"content":{"rendered":"

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Customers.Satisfaction.Loyalty<\/h3>\n

Customer Interviews<\/h2>\n

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Improving your customer experience necessarily involves listening to what your consumers have to say.<\/h3>\n

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C3’s Survey<\/p>\n

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See through your customers\u2019 eyes!<\/em><\/h2>\n

The customer interview is intended to measure the degree of customers\u2019 satisfaction.\u00a0 This form of one on one survey with clients determines, what they value, complain about and expect of your establishment or your competition.<\/p>\n

Interviews can be conducted at the cash register, outside the establishment or in the parking lot. They can also be done by telephone and recorded.<\/p>\n

Taking advantage of this special time with customers, a gift may also be given at the end of the interview as a sign of appreciation which allows you to heighten customers\u2019 loyalty.<\/p>\n

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To learn more about C3’s services<\/h2>\n

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Interviews are a great way to discover customers needs but, they are effective only if the interviewed are questioned in the right place at the right time with the right questions.<\/p>\n

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Q&A Interviews<\/p>\n

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Improve my customer experience<\/h3>\n

[\/et_pb_text][et_pb_toggle title=”What are the types of customer interviews offered at C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.4.5″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Customer interviews are conducted one-on-one while customers are shopping, or at cash-out. They can also be done by phone as a customer service follow-up.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What are C3 customer interviews used for?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.3.2″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

Interviews\u00a0are a great way to go deep into the needs of your\u00a0customers. You get to ask specific questions that will generate information you need to make decisions about your product or service. They also can be very helpful for customer recovery, turning an upset customer into a happy and satisfied one.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How much does it cost per interview at C3?” open_toggle_background_color=”#ffffff” closed_toggle_background_color=”#ffffff” icon_color=”#e24b0e” _builder_version=”4.4.5″ title_text_color=”#333333″ title_font=”|||on|||||” title_font_size=”14px” title_letter_spacing=”2px” title_line_height=”1.8em” body_line_height=”2em” custom_margin=”||36px||false|false” custom_padding=”||||false|false” animation_style=”slide” animation_direction=”top” animation_intensity_slide=”5%” border_width_all=”0px” box_shadow_style=”preset3″ box_shadow_vertical=”5px” box_shadow_blur=”15px” box_shadow_spread=”-8px” box_shadow_blur__hover=”100px”]<\/p>\n

The cost of an interview depends if it is done on location, by phone and the time required to collect data depending on the number of customers to contact or customer traffic. <\/p>\n

[\/et_pb_toggle][et_pb_button button_url=”\/c3\/q-a-client\/” button_text=”Find more Q&A” button_alignment=”right” _builder_version=”4.4.5″ custom_button=”on” button_text_size=”14px” button_text_color=”#000000″ button_bg_color=”rgba(0,0,0,0)” button_border_width=”0px” button_border_color=”rgba(255,255,255,0)” button_border_radius=”0px” button_letter_spacing=”5px” button_font=”|500||on|||||” button_use_icon=”off” background_layout=”dark” custom_margin=”||” custom_padding=”15px||15px||true” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#e24b0e” button_bg_color__hover=”#ffffff” button_border_width__hover=”2px” button_text_color__hover=”#e24b0e” button_border_color__hover=”#ffffff” box_shadow_vertical__hover_enabled=”on” box_shadow_vertical__hover=”4px” button_text_color__hover_enabled=”on”][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.3.2″ background_image=”https:\/\/c3clientsatisfaction.com\/c3\/wp-content\/uploads\/C3-mystere-mystery-shopper-followus.jpg” parallax=”on” parallax_method=”off” custom_margin=”||0px|||” custom_padding=”30px|0|27px|0px|false|false” global_module=”1241″ saved_tabs=”all”][et_pb_row module_class=” et_pb_row_fullwidth” _builder_version=”3.25″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” mix_blend_mode=”overlay” make_fullwidth=”on”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”|800||on|||||” text_text_color=”rgba(255,255,255,0.5)” text_font_size=”200px” text_line_height=”0em” header_font=”Oswald|||on|||||” header_font_size=”80px” header_letter_spacing=”20px” header_line_height=”1.2em” text_orientation=”right” background_layout=”dark” custom_margin=”||0.2em” animation_style=”slide” animation_direction=”left” animation_duration=”2000ms” animation_intensity_slide=”2%” text_font_size_tablet=”115px” text_font_size_phone=”70px” text_font_size_last_edited=”on|phone” header_font_size_tablet=”40px” header_font_size_phone=”30px” header_font_size_last_edited=”on|desktop”]<\/p>\n

Expertise<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”3.25″ use_background_color_gradient=”on” background_color_gradient_start=”rgba(51,51,51,0)” background_color_gradient_end=”rgba(51,51,51,0.8)” background_color_gradient_start_position=”60%” background_color_gradient_end_position=”40%” background_color_gradient_overlays_image=”on” width=”100%” max_width=”100%” module_alignment=”right” custom_margin=”|auto|-18px|auto||” custom_padding=”||29px|10%|false|false” custom_padding_tablet=”|10%||10%||true” custom_padding_phone=”|||” use_custom_width=”on” width_unit=”off” custom_width_percent=”100%”][et_pb_column type=”4_4″ _builder_version=”3.25″ custom_padding=”|||” custom_padding_phone=”|||0%” custom_padding_last_edited=”off|desktop” custom_padding__hover=”|||”][et_pb_text _builder_version=”3.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”|300||on|||||” header_2_font_size=”36px” header_2_letter_spacing=”0.32em” header_2_line_height=”1.2em” header_3_font=”|||on|||||” header_3_font_size=”10px” header_3_letter_spacing=”1.5em” header_3_line_height=”2.4em” background_layout=”dark” animation_style=”slide” animation_direction=”right” animation_duration=”2000ms” animation_intensity_slide=”2%” header_2_font_size_tablet=”22px” header_2_font_size_phone=”14px” header_2_font_size_last_edited=”on|phone” header_2_letter_spacing_tablet=”10px” header_2_letter_spacing_phone=”7px” header_2_letter_spacing_last_edited=”off|desktop” header_2_line_height_tablet=”1.5em” header_2_line_height_phone=”1.5em” header_2_line_height_last_edited=”on|phone” header_3_font_size_tablet=”10px” header_3_font_size_phone=”10px” header_3_font_size_last_edited=”on|phone” header_3_letter_spacing_tablet=”1.2em” header_3_letter_spacing_phone=”5px” header_3_letter_spacing_last_edited=”on|phone” header_font_size__hover=”30px” header_font_size__hover_enabled=”30px” header_letter_spacing__hover=”0px” header_letter_spacing__hover_enabled=”0px” header_text_shadow_style__hover=”none” header_text_shadow_style__hover_enabled=”none” header_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)”]<\/p>\n

Questions.Answers.Stay in touch<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”3.27.4″ text_font=”|||on|||||” text_text_color=”#ffffff” text_letter_spacing=”2px” header_font=”||||||||” custom_margin_tablet=”” custom_margin_phone=”0px||-11px” custom_margin_last_edited=”on|desktop” custom_padding=”|||”]<\/p>\n

Ask questions, find answers or just be a part of our group.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ use_custom_gutter=”on” make_equal=”on” module_class=” et_pb_row_fullwidth” _builder_version=”4.3.2″ width=”100%” width_tablet=”100%” width_phone=”” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”” max_width_last_edited=”on|desktop” custom_padding=”|0px|2px||false|false” make_fullwidth=”on”][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.5″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_3_font=”|||on|||||” header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” header_4_font=”||||||||” background_color=”#999999″ background_color_gradient_direction=”90deg” background_layout=”dark” custom_padding=”40px|40px|40px|40px|true|true” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|desktop” box_shadow_style=”preset3″ box_shadow_vertical=”70px” box_shadow_blur=”120px” box_shadow_spread=”-42px” locked=”off” box_shadow_blur__hover_enabled=”on” box_shadow_blur__hover=”160px” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light”]<\/p>\n

Open Hours<\/h3>\n

Monday through Friday: 8am to 10pm<\/p>\n

Saturday & Sunday: 8am to 6pm<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.4.5″ text_font=”||||||||” text_text_color=”#000000″ header_font=”||||||||” header_text_color=”#000000″ header_3_font=”|||on|||||” header_3_text_color=”#000000″ header_3_font_size=”26px” header_3_letter_spacing=”3px” header_3_line_height=”1.8em” background_color=”#ffffff” background_layout=”dark” custom_padding=”40px|40px|40px|40px|false|true” custom_padding_tablet=”” custom_padding_phone=”” custom_padding_last_edited=”on|desktop” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|desktop” locked=”off” box_shadow_blur__hover_enabled=”on” box_shadow_blur__hover=”160px” header_5_font_size__hover=”16px” header_5_font_size__hover_enabled=”16px” header_5_letter_spacing__hover=”0px” header_5_letter_spacing__hover_enabled=”0px” header_5_line_height__hover=”1em” header_5_line_height__hover_enabled=”1em” header_5_text_shadow_style__hover=”none” header_5_text_shadow_style__hover_enabled=”none” header_5_text_shadow_color__hover=”rgba(0,0,0,0.4)” header_5_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_font_size__hover=”14px” text_font_size__hover_enabled=”14px” text_letter_spacing__hover=”0px” text_letter_spacing__hover_enabled=”0px” text_line_height__hover=”1.7em” text_line_height__hover_enabled=”1.7em” text_text_shadow_style__hover=”none” text_text_shadow_style__hover_enabled=”none” text_text_shadow_color__hover=”rgba(0,0,0,0.4)” text_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” link_font_size__hover=”14px” link_font_size__hover_enabled=”14px” link_letter_spacing__hover=”0px” link_letter_spacing__hover_enabled=”0px” link_line_height__hover=”1em” link_line_height__hover_enabled=”1em” link_text_shadow_style__hover=”none” link_text_shadow_style__hover_enabled=”none” link_text_shadow_color__hover=”rgba(0,0,0,0.4)” link_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ul_font_size__hover=”14px” ul_font_size__hover_enabled=”14px” ul_letter_spacing__hover=”0px” ul_letter_spacing__hover_enabled=”0px” ul_line_height__hover=”1em” ul_line_height__hover_enabled=”1em” ul_text_shadow_style__hover=”none” ul_text_shadow_style__hover_enabled=”none” ul_text_shadow_color__hover=”rgba(0,0,0,0.4)” ul_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” ol_font_size__hover=”14px” ol_font_size__hover_enabled=”14px” ol_letter_spacing__hover=”0px” ol_letter_spacing__hover_enabled=”0px” ol_line_height__hover=”1em” ol_line_height__hover_enabled=”1em” ol_text_shadow_style__hover=”none” ol_text_shadow_style__hover_enabled=”none” ol_text_shadow_color__hover=”rgba(0,0,0,0.4)” ol_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” quote_font_size__hover=”14px” quote_font_size__hover_enabled=”14px” quote_letter_spacing__hover=”0px” quote_letter_spacing__hover_enabled=”0px” quote_line_height__hover=”1em” quote_line_height__hover_enabled=”1em” quote_text_shadow_style__hover=”none” quote_text_shadow_style__hover_enabled=”none” quote_text_shadow_color__hover=”rgba(0,0,0,0.4)” quote_text_shadow_color__hover_enabled=”rgba(0,0,0,0.4)” text_orientation__hover=”left” text_orientation__hover_enabled=”left” background_layout__hover=”light” background_layout__hover_enabled=”light”]<\/p>\n

Phone & Email<\/h3>\n

1 866 816-8467 | 514 816-8467<\/p>\n

info@c3clientsatisfaction.com<\/a><\/p>\n

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Customers.Satisfaction.Loyalty Customer InterviewsImproving your customer experience necessarily involves listening to what your consumers have to say.C3’s SurveySee through your customers\u2019 eyes! The customer interview is intended to measure the degree of customers\u2019 satisfaction.\u00a0 This form of one on one survey with clients determines, what they value, complain about and expect of your establishment or your […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_glsr_average":0,"_glsr_ranking":0,"_glsr_reviews":0,"footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/51","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/comments?post=51"}],"version-history":[{"count":41,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/51\/revisions"}],"predecessor-version":[{"id":3726,"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/pages\/51\/revisions\/3726"}],"wp:attachment":[{"href":"https:\/\/c3clientsatisfaction.com\/c3\/wp-json\/wp\/v2\/media?parent=51"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}