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In 1997, I started my own mystery shopping business.

One day, I was lucky enough to meet Canadian Tire dealers in Montreal, who gave me the opportunity to set-up a project, to evaluate and train their employees.

20 years later, my company (C3 client Satisfaction) runs multiple programs for companies across Canada to the United States.

Canadian Tire Saint-Jérôme

Today, it’s my son Léopold’s turn to join the Canadian Tire team as a floor clerk.

Looking at him in his uniform, I feel very emotional; because, it may be the beginning of a wonderful career, as it was for me…