In 1997, I started my own mystery shopping business.
One day, I was lucky enough to meet Canadian Tire dealers in Montreal, who gave me the opportunity to set-up a project, to evaluate and train their employees.
20 years later, my company (C3 client Satisfaction) runs multiple programs for companies across Canada to the United States.
![](https://c3clientsatisfaction.com/c3/wp-content/uploads/leo-225x300.jpg)
Today, it’s my son Léopold’s turn to join the Canadian Tire team as a floor clerk.
Looking at him in his uniform, I feel very emotional; because, it may be the beginning of a wonderful career, as it was for me…