In 1997, I started my own mystery shopping business. One day, I was lucky enough to meet Canadian Tire dealers in Montreal, who gave me the opportunity to set-up a project, to evaluate and train their employees. 20 years later, my company (C3 client Satisfaction) runs...

Congratulations to the following Canadian Tire teams who provided excellent customer service throughout the year to every single C3 mystery shopper we sent their way in 2015! This year we challenged the winning teams to create the most original...

The more … the busier! C3 met with the IGA Extra Valley Lachine team, first time winners for Best Customer Service for the Province of Quebec in the C3 Mystery Shopper Program. IGA Lachine Difficult not to notice, this hard working team, that is not used to strike a...

A well-deserved break, for a quick photo while delivering the C3 trophy for Best Customer Service 2014 of the Central Quebec region. Accompanied by a few directors and ‘model’ employees, we immediately understood, Mister Poulin’s secret, that resides in a “very...

The Canadian Tire Duplessis Team is proud to be 5 time winner of the C3 Mystery Shopper Program among the participating Canadian Tire’s in the Quebec-Regional group. Canadian Tire Duplessis is the perfect example that investing in the quality of service, offered to...

It was with great pleasure that we met with the Canadian Tire 3015 Sherbrooke East team, to present them our prestigious C3 trophy for being the Best Canadian Tire in the greater Montreal area (38 stores) in the C3 Mystery Shopping Program. Mr. Ravary, owner and his...

C3 was in Quebec City this weekend to celebrate with the Grillades Torino team at Place Laurier and give them the award of distinction for the Best Customer Service 2014 of all the Torino banners under the C3 Mystery Shopping Program! All C3 agents agree that...

The Canadian Tire Kanata Team is proud to be 8 time winner among the participating Canadian Tire’s in the Ottawa Valley region in the C3 mystery shopper program. Kanata Team with C3 Project Manager Western Canada & USA- Victor E. Their excellent customer service...

C3 client satisfaction will soon begin its tour across Canada to present awards under its various employee recognition programs. Obviously, our customers look forward to the C3 team visit because it allows us all to pause for a moment and celebrate the achievement of...