Privacy policy – GDPR

In accordance with the general regulations on the protection of personal data, we explain here the data that we process on the website. This may include personal data such as name, email address, personal account preferences. Also, transactional data such as order information and technical data such as cookie information.

Who are we?

The address of our website is: https://c3clientsatisfaction.com

Use of personal data collected comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and the user agent of your browser are collected to help us detect unwanted comments.

An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. After validation of your comment, your profile photo will be publicly visible next to your comment.

Media

If you are a registered user and upload images to the website, we recommend that you avoid uploading images containing EXIF ​​data from GPS coordinates. Visitors to your website can download and extract location data from these images.

Contact forms

We use the personal data collected via our contact forms (first name, last name, email, etc.) in order to contact you personally or send you our newsletters.

Your data will never be shared with a partner for commercial or marketing purposes.

Cookies

If you post a comment on our site, you will be offered to save your name, email address and website in cookies. It is only for your convenience so that you do not have to enter this information if you post another comment later. These cookies expire after one year.

If you have an account and connect to this site, a temporary cookie will be created to determine if your browser accepts cookies. It does not contain personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing an article, an additional cookie will be saved in your browser. This cookie does not include any personal data. It simply indicates the ID of the item you just edited. It expires after a day.

Content embedded from other sites

The articles on this site may include integrated content (for example videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.

Audience metrics and metrics (Google Analytics)

When an Analytics user requests the anonymization of IP addresses, the system performs this operation as soon as it is technically feasible, at the earliest possible stage in the collection network. The anonymization feature of Analytics replaces the last octet of IP addresses for IPv4 addresses and the last 80 bits of IPv6 addresses with zeros in memory, shortly after they are sent to the Analytics collection network. In this case, the full IP address is never written to the disk.

You can read the full Google Analytics privacy policy to learn more.
Link: https://www.google.com/analytics/learn/privacy.html?hl=en

Storage periods of your data

If you leave a comment, the comment and its metadata are kept indefinitely. This automatically recognizes and approves the following comments instead of leaving them in the moderation queue.

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (except their username · ice). Site managers can also view and modify this information.

The rights you have over your data

If you have an account or if you have left comments on the site, you can request to receive a file containing all the personal data that we have about you, including those that you have provided to us. You can also request the deletion of personal data concerning you. This does not take into account the data stored for administrative, legal or security reasons.

Transmission of your personal data

Visitor comments can be verified using an automated spam detection service.

Contact information

For requests relating to your personal data and concerning privacy, you can contact us.

For requests relating to the deletion of your personal data from our information system, you can contact us.

Additional Information

How we protect your data

To protect your data, the website has an end-to-end SSL certificate, which is used to secure banking transactions, data transfer, and login information, such as user names and passwords.

Procedures implemented in the event of a data leak

In the event of an anomaly noted, we will communicate within 3 days maximum in full transparency on their situation. We will firstly inform the competent supervisory authority, the CNIL in France. On the other hand, we will warn people whose data has been hacked, if the leak can pose a real risk to their rights and freedoms (sensitive data).

Third-party services that transmit data to us

None.

Automated marketing and / or profiling operations carried out using personal data

None.

Display of information related to sectors subject to specific regulations

None.

CONTACT INFORMATION

INFO@C3CLIENTSATISFACTION.COM
PHONE: 514-816-8467
TOLL FREE: 1-866-816-8467

Please read the confidentiality and non-disclosure agreement

CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT

→

As a C3 agent, you will possess and control certain business secrets and information having intellectual property and business value, therefore it is important to protect this information disclosed under the seal of confidentiality.

→

C3 client satisfaction inc. is the sole owner of all the information gathered under the functions performed by the C3 agents.

→

As a C3 agent, you will obtain « confidential information » from C3 client satisfaction inc. (as defined in article 7); that you will not be able to disclose or, publicize, verbally or in writing to a « third party » (as defined in article 5) and that you will not be able to use for your own benefit and interest, at the risk of not getting paid and even being prosecuted.

→

The « confidential information » cannot be copied or reproduced in any form, stocked in a system or data base or electronically released without written authorization of C3 client satisfaction inc.

→

Le term « third party » includes any individual, member, company, association, partnership, strategic alliance or other, existing today or tomorrow, directly or indirectly, that controls you or is being controlled by you without written authorisation of C3 client satisfaction inc. Le term « third party » includes C3 client satisfaction inc. customers.

→

It is strictly prohibited to communicate, verbally or in writing C3 client satisfaction inc. customers, their employees, place of business, head offices or via their web sites, without written authorization of C3 client satisfaction inc.

→

As a C3 agent, you understand that « confidential information » includes all information concerning the C3 client satisfaction inc. business and their customers that is not public, among other things, the business plans, computer codes, technological aspects, business process, financial budgets, list of clients and/or their coordinates and intern reports.

→

The disclosure of « confidential information » by C3 Client satisfaction inc. is not, at any time, considered a transfer of intellectual or business property to a C3 agent.

LEGAL CONTINUITY

The clauses enumerated in this present agreement in relation with confidentiality and non-discloser will remain valid upon signing this electronic agreement, during and after the work contract, whatever happens.

LIMIT OF LIABILITY

The C3 agent obligations concerning confidentiality and non-disclosure will be active as long as C3 Client satisfaction inc. will not have issued written authorization.

CONTACT INFORMATION

INFO@C3CLIENTSATISFACTION.COM
PHONE: 514-816-8467
TOLL FREE: 1-866-816-8467